Organizational Change...

It's what we're all about, we have to keep up with the demands of our patrons/community. We are keeping up, and our patrons appreciate it. In our Mission Statement we talk of a "changing community" which is why our "services" need to keep evolving, and when the statement mentions "continuous inovation" that equates with being up to speed with the newest technologies out there. Our patrons love the library and the services that we offer. What we offer our community enriches their lives, makes their lives easier, saves them money and saves them time. This is where the the Davinci article comes into play, because we offer our customers more than information, we also give them an experience. We are already aware of the suggestions that this article makes. We have secret shoppers to "evaluate the library experience", and as an organization we are always "embracing new information technologies" and Orlando Memory touches on this article as well. I think that we are already doing a lot of what this article suggests libraries will need to do in the future to keep folks coming through their doors. The music/theatre performance rooms are a great idea that I'm sure would do well, but Orlando just can't afford any new expenditures right now. Something for the future maybe, a very cool idea. And the USB bracelets-very very clever! Willie Rules!